L&D Professional & Training Architect

Mayur
Yadav

Founder, MPACT — Making Training Irresistible

I build training experiences that frontline teams actually want to use. From luxury auto showrooms to premium tech retail — 10+ years understanding what makes people learn, perform, and stay engaged on the floor.

See My Work Get In Touch
Mayur Yadav
60+
Experts Trained
Across 9 Cities
7
States
Covered
The Story

Not a trainer
by default. By design.

2015 — 2016
Deputy Sales Manager
Audi Kolkata
Where I first learned that selling a premium product is really about telling a story. Every walk-around was a performance. Every client interaction was training in disguise.
2017 — 2019
Sales Manager
Porsche Centre Kolkata
High-touch HNI relationship management. Learned that trust is built in the details — the product knowledge, the follow-up, the experience design.
2019 — 2020
Deputy Manager, Business Development
Sensabyte Technologies
Bridged the gap between luxury auto and tech sales. Expanded into consultative selling and client development in the technology space.
2021 — 2025
Sales Team Lead — East India
Dyson India
Led retail sell-through for a complex, premium product portfolio. Realised the biggest gap wasn't product knowledge — it was how training was being delivered.
2025 — Present
Regional Trainer — East India
Dyson India + MPACT
The first role I've ever genuinely loved. Built an entire training ecosystem from scratch — digital tools, gamified learning, bilingual content — and called it MPACT.

Training should feel like something you want to attend, not something you have to.

Most training fails on the floor because it was designed for a classroom. I build for where the sale actually happens — at the demo stand, in the aisle, in the thirty seconds before a customer walks away.

My tools are built for people with average smartphones, inconsistent Wi-Fi, and zero patience for long PowerPoints. That constraint is the design brief.

Gamification Bilingual Content AI-Assisted Design Offline-First Behaviour Change Retail L&D
MPACT Projects

Built with code,
designed with intent.

All tools built independently. No IT team. No budget. Just a clear problem and the will to solve it.

MPACT Training Hub
All Demo Objection Quiz
🎮
Objection Game
🃏
Flashcards
🏆
KBC Quiz
📋
Demo Script
01
Digital Learning Platform
MPACT Training Hub
A flat-file training portal delivered via WhatsApp link. No app, no login, no internet dependency. Houses all learning modules in one place accessible by any smartphone.
HTML/CSS/JS Offline-First WhatsApp Delivery Netlify
Score: 3
Customer Says
"It's too expensive. I can get a similar product for half the price."
Your Response
Compare total cost of ownership. Premium engineering means fewer replacements and better results over time.
Tap card to reveal response
02
Scenario-Based Game
Objection Overruled
An objection-handling game where sales experts flip cards to reveal customer challenges and model answers. Score tracking, category tabs, and English/Hinglish toggle.
Gamification Bilingual Card Mechanics Score Tracking
₹ 6,40,000 Question
Which technology enables real-time adaptive motor control for precise airflow management?
A. Fixed Motor
B. Digital Motor V9
C. Brushless AC
D. Induction Drive
📞 Expert Call 50:50 👥 Poll
03
Gamified Assessment
KBC-Style Quiz Engine
A Kaun Banega Crorepati-format quiz with prize ladder, three lifelines (Expert Call, 50:50, Audience Poll), safe havens, and a full Hinglish language toggle.
Game Design Lifelines Prize Ladder Bilingual
Personal Care
Coanda Effect
Airflow phenomenon that guides air along a curved surface for controlled styling
83 cards total
EC FC PC WR
04
Knowledge Retention Tool
Flashcard Editor System
83-card product knowledge system built from an Excel source file. Colour-coded by product category, tap-to-flip mechanics, and exportable by category for targeted learning.
83 Cards 4 Categories Excel Import Tap-to-Flip
Expert Evaluation — Floor Audit
Product Knowledge
Demo Flow
Objection Handling
Grooming & Posture
87% Grade A
05
Evaluation Platform
EvalPro
A hosted web app for field evaluation of sales experts. Scores product knowledge, demo quality, objection handling, and grooming. Auto-generates Grade A/B/C classification.
Field Audit Grading System Web App Netlify Hosted
Customer Product Remarks Status
Priya S. AirWrap Interested, budget check Hot
Rahul M. V15 Demo done, follow-up set
Anita K. Purifier Converted Sold ✓
Dev R. AirWrap Price concern raised Hot
06
Field Sales Tool
Cold Call Tracker
Google Sheets-based field activity tracker with Apps Script automation. Auto-timestamps remarks, captures sold dates, clears follow-up on conversion. Mobile-friendly with a live dashboard tab.
Google Sheets Apps Script Dashboard Mobile-Friendly
Recognition

Numbers that
tell the story.

0
% Sales Experts
achieving Grade A
—
Grade C experts
in East India territory
0
Cities trained
across 7 states
0
+ Demo experts
in the field
🏆
Being Dyson Award 2025
Dyson India's highest recognition for embodying the company's values. Awarded for exceptional contribution to training quality and field force development.
✈️
Ignite 2026 — Dyson HQ Singapore
Selected to represent India at Dyson's global training summit at headquarters in Singapore. A 5-day immersive leadership and innovation summit.
🎖️
Best Upcoming Talent — Audi Kolkata
Recognised early in career for exceptional client management and product knowledge. Also awarded Best in Quality Sales at Audi Kolkata dealership level.
Point of View

How I think about
training, AI, and people.

01
AI in Learning & Development
AI won't replace trainers. It will separate the ones who use it from the ones who don't.
The trainer who refuses to use AI is like the salesperson who refuses to use a CRM. The work gets done, but slower, smaller, and with more gaps. AI doesn't design your training — you do. But it lets you move from idea to deployable content in hours, not weeks. That speed is not a shortcut. That speed is leverage.
Read More
02
Frontline Training in India
The biggest training problem in Indian retail isn't content. It's delivery.
You can have the world's best product manual and it means nothing if the BA reads it once in an induction and never sees it again. The floor is noisy, fast, and unforgiving. Training that only happens in a classroom has already lost. The real game is designing learning that travels to the floor — on the phone, between footfalls, in 3-minute bursts.
Read More
03
Gamification
Gamification works not because it's fun. Because it creates stakes where none existed.
Nobody remembers the answer they were told. They remember the answer they almost got wrong. A flashcard you flip, a quiz question that stumps you, a scenario you have to talk your way out of — these create micro-moments of tension. And tension is where memory forms. The game isn't the point. The recall is. The game is just the mechanism to make the brain care enough to try.
Read More
Let's Talk

Got a training
problem? Let's solve it.

Whether you're building a training function from scratch, scaling a field force, or just want to talk about what makes learning actually stick — I'm up for it.

✉️ mayuryadav555@gmail.com 📱 +91 86976 01628 💼 LinkedIn Profile
All Posts
Perspectives on training, technology, and the frontline.